1. Questions About Your Order
If you have any questions regarding an item or an order, our support team is here to help. We assist with order tracking, download issues, and product details.
Response time: We aim to respond within 8 to 12 hours due to the high number of requests.
Need help with downloads? Check our Download Instructions.
2. How to Download Your Orders
If you cannot find your order, try the following:
Refresh the purchase page and check your order history.
Check your email inbox, spam, social, or junk folders (including PayPal email and the one used for checkout).
If you still canβt locate your order, contact us for assistance.
3. How to Use SVG Files
Before using your files, unzip or extract the downloaded folder.
Using SVG Files with Cricut
Use the SVG file format for Cricut Design Space.
Ensure your Cricut machine and software are working properly before uploading the file.
Using SVG Files with Silhouette
Use the PNG or DXF file formats for Silhouette Studio.
Ensure your Silhouette software is updated for the best compatibility.
Need more details? Visit our blog or contact us for assistance.
4. Cricut Error: “Image Too Large”
If you receive the “Image Too Large” error in Cricut Design Space, simply resize the design in the software until the error disappears.
Don’t worry, the quality remains the same after resizing.

5. Canβt See the Design (White Parts Missing)?
If the design appears blank or missing parts, it may contain white elements on a white background.
Solution: Change the background color in your design software to black or dark gray to make all elements visible.
If the issue persists, contact us for assistance.
6. How to Resize PNG/JPG Files
If you need to resize PNG or JPG files, follow these steps:
Unzip or extract the downloaded folder and select the PNG/JPG file.
Visit Bulk Resize Photos.
Upload the PNG file and select from these resizing options:
Percentage
File Size
Image Dimensions
- βοΈ Width
Height
Longest Side
Adjust the settings and download your resized file.
Click the language icon at the top of the page to change the language if needed.
Do you offer free sublimation designs PNG?
WowSVG provides both free and premium sublimation design PNG files, allowing users to test designs before purchasing or upgrading to exclusive, high-demand graphics.
Is it safe and affordable to buy SVG files online from WowSVG?
Yes, WowSVG offers secure checkout, instant downloads, and affordable SVG design files for both beginners and professional designers.
Do you sell trending SVG designs online for T-shirts?
Yes, WowSVG regularly updates its collection with trending SVG designs online, inspired by popular themes, seasons, and apparel trends.
How often are new trendy shirt PNG designs added?
New trendy shirt PNG designs are added frequently to keep up with market demand, fashion trends, and seasonal events, helping sellers stay competitive.
Are your PNG files suitable for T-shirt printing and sublimation?
Yes, WowSVG offers high-quality PNG files specifically optimized for T-shirt printing, sublimation, DTG, heat press, and other garment printing methods.
